Apex Fitness ships goods the next day, except for orders received on Saturday and Sunday, when out of stock, or when otherwise stated on the product page. We will update customers if we are out of inventory. Orders received on Saturday and Sunday will be processed and scheduled for delivery on the following business day.

Customer Attention: Please ensure all shipping information is correct at checkout! Incorrect shipping information may result in additional shipping expenses for your order. 

Shipping for the contiguous United States takes 2 to 5 days.

The delivery time for international shipping depends on where you are located. International orders are typically shipped via DHL Express or UPS, which take 1-10 business days to arrive.

Delivery details and a tracking number will be provided in your confirmation email, which will be sent to you after your order has been processed.

Apex Fitness collects taxes and duties at checkout, which are processed via DDP shipping rates; however, Apex Fitness is not responsible for additional customs, duties, or import fees that may arise unexpectedly from your country.

Apex Fitness is not responsible for lost or damaged packages, and claims must be filed directly with the carrier.

(Returns for pre-order items start at the time of delivery marked by the postal carrier)

Please use our Support Center to start a return during the 30-day return period.

Items sent back to us without first requesting a return will not be accepted.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please note that postage will be deducted from the final refund amount. 

You can always contact us for any return questions at support@apexfitness.com

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect, so we can evaluate the issue. Claims must be filed directly with the carrier.

Exceptions / non-returnable items
Certain items cannot be returned, such as custom products, discontinued items, gift cards, or international orders.

Please get in touch if you have questions or concerns about your specific item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return and let you know whether your refund has been approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund, too.